Refund Policy
Please send the return form to our warehouse address:
US Warehouse: 1811 Montebello Town Center, Montebello, California, 90640, United States
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. Your refund will then be processed and credit will automatically be applied to your original credit card or method of payment within 3 days.
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LATE OR MISSING REFUNDS (IF APPLICABLE)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected].
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SALE ITEMS (IF APPLICABLE)
Only regular priced items may be refunded; unfortunately, sale items cannot be refunded.
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EXCHANGES (IF APPLICABLE)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [email protected].
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SHIPPING
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Questions about the Refund policy should be sent to us at :
Email: [email protected]
TEL: +1 505 451 9178
UK Business Office: 5 Coronation Road, London, United Kingdom, NW10 7PQ
US Warehouse: 1811 Montebello Town Center, Montebello, California, 90640, United States
