Cancellation Policies

RETURN

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Please send the return form to our warehouse address:
US Warehouse: 1811 Montebello Town Center, Montebello, California, 90640, United States

To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted (if applicable):
– Book with obvious signs of use
– CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
– Any item not in its original condition, is damaged or missing parts for reasons not due to our error
– Any item that is returned more than 30 days after delivery

Questions about the Return Policy should be sent to us at :
Email: [email protected]
TEL: +1 505 451 9178
UK Business Office: 5 Coronation Road, London, United Kingdom, NW10 7PQ
US Warehouse: 1811 Montebello Town Center, Montebello, California, 90640, United States

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